KONVOY Privacy Policy

Effective Date: 1/10/25

Introduction

Welcome to KONVOY! Your privacy is important to us. This Privacy Policy explains how KONVOY collects, uses, and protects your personal information when you use our mobile application and services.

By using KONVOY, you agree to the terms outlined in this policy. If you do not agree, please refrain from using the app.

Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: Name, email address, and payment information when creating an account or subscribing to our services.
  • Location Data: Real-time location for navigation and KONVOY features like convoy management.
  • Device Information: Device model, operating system, and app usage data.
  • Interaction Data: App features used, time spent on the app, and in-app interactions.

How Information is Collected

We collect data in the following ways:

  • Directly from You: When you sign up, submit feedback, or contact support.
  • Automatically: Through app usage analytics and device permissions.
  • Third-Party Integrations: If you use linked services like social logins or Mapbox navigation services.

Use of Information

We use the collected data to:

  • Provide core app functionalities like real-time navigation and group communication.
  • Improve app performance and user experience.
  • Manage subscriptions and process payments.
  • Respond to customer inquiries and provide support.
  • Send promotional offers and updates (with consent).

Sharing and Disclosure

We do not sell your personal data. However, we may share information in the following cases:

  • Service Providers: To process payments, provide navigation services, and app analytics.
  • Legal Obligations: When required by law or to protect our rights.
  • Consent: With your explicit consent for specific purposes.

Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit and at rest.
  • Restricted access to sensitive data.
  • Regular security audits and updates.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data as long as necessary to:

  • Provide the KONVOY services.
  • Comply with legal requirements.
  • Resolve disputes and enforce agreements.

Data no longer needed will be securely deleted.

Your Rights

You have the following rights regarding your data:

  • Access: Request a copy of your personal data.
  • Correction: Update or correct inaccurate data.
  • Deletion: Request deletion of your data.
  • Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, contact us at emmett.deen@konvoy.app.

Third-Party Services

KONVOY uses third-party services such as:

  • Mapbox SDK for navigation services.
  • Payment Processors for handling subscriptions.
  • Analytics Tools for app performance insights.

These services have their own privacy policies governing data use.

Cookies and Tracking Technologies

We may use cookies and similar technologies for:

  • App performance monitoring.
  • Improving user experience.
  • Analyzing feature usage patterns.

You can manage cookie preferences through your device settings.

Children’s Privacy

KONVOY does not target children under the age of 13 and does not knowingly collect their data. If you believe a child has provided data, please contact us to delete it.

International Data Transfers

If you access KONVOY from outside the United States, your data may be transferred to and processed in the U.S. By using the app, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by updating the Effective Date or providing a direct notice within the app.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

KONVOY Support
Email: emmett.deen@konvoy.app
Website: https://konvoy.app

Thank you for trusting KONVOY with your data!